Feedback EvaluationAsync analysis · Transcript → LLM → PDFfeedback.carecollaborative.cloud

Feedback Evaluation Architecture

A human evaluator and participant hold a live feedback session that is recorded and transcribed. No AI agent joins the room — analysis happens asynchronously after the session ends.

At a glance

What this use case is

Feedback Evaluation records a human-to-human feedback session and analyzes it afterward. The evaluator runs a live session in a WebRTC room with live captions; there is no AI persona in the conversation. Once the session ends, the transcript is uploaded and the LLM runs a dual analysis — scoring the participant's performance and assessing the evaluator's feedback quality — then maps the results onto an evaluation form.

Interaction Model
Asynchronous transcript analysis
Deployed At
feedback.carecollaborative.cloud
Data flow

Interaction pipeline

The ordered path a session takes through the platform for this use case.

1
Live session → transcript capture (WebRTC captions)
2
Transcript upload → AI Governance proxy → LLM
3
Dual analysis: participant performance + evaluator feedback quality
4
Evidence Mapper → evaluation form fields
5
Form auto-fill → completed PDF (WIP)
Why it matters

Architecture highlights

Human-to-human session — no agent pipeline
Dual parallel analysis (participant + evaluator)
Evidence-quote mapping with confidence scores
PDF evaluation form auto-fill (WIP)
Service map

Platform capabilities

Internal Services
API Server (REST / DRPC / WS)
Temporal (durable orchestration)
AI Governance (MITM proxy)
Evidence Mapper (form-field mapping)
PDF Generator (form auto-fill · WIP)
External Services (Provider-Agnostic)
Cloudflare (CDN / LB / Pages)
Identity Providers (SSO)
LLM Providers (pluggable)
Document Intelligence (form extraction)
Go deeper

Explore the architecture

User Lifecycle — Feedback Evaluation

Every phase, route, and protocol for this use case, end to end.